Paying for Treatment

Health Insurance

New Start Detox is experienced in dealing with different kinds of insurance companies. They all administer a range of coverage and treatment options that assist patients when paying for treatment. Although we are a “private pay, out of network treatment” facility, many PPO insurance plans will cover part, or all of our services.


You may also call us at 855-737-7363 to verify your benefits over the phone.

Depending upon the extent of your insurance coverage, New Start Detox may be able to accept your insurance plan’s coverage as payment in full. We can accept the partial payment of deposits, copays or deductibles of your insurance plan and help to arrange payment plans for the remaining balance.

Even if alcohol or substance abuse detox programs are not specifically covered by your insurance plan, it may be possible to obtain approval and funding for a single, one time treatment stay. This case-by-case option is always a possible alternative, regardless of the type of treatment your insurance policy formally covers.

If we are unable to accept your insurance policy as upfront payment for services or coordinate a case exception, New Start’s insurance liaison office will explore every available avenue to gain payment for the full cost of your treatment and then reimburse the initial financially responsible party. If we encounter this situation with your planned admission, we will provide you with detailed estimates as to what the expected coverage and reimbursement amounts will total prior to your assumption of any financial commitments.

We strongly encourage you to submit an insurance verification form and contact our Admissions Department to discuss the coverage allowed by your exact insurance policy. Our staff has expertise in coordinating coverage and care with almost all known companies and policies and is available 24/7 for your convenience. You will be expected to bring a copy of your insurance identification card with you at the time of admission.

Still have questions? Let us help.

Will My Insurance Cover My Treatment?

Give us a call at 855-737-7363.
Ask about what “levels of care” are covered for treatment, ask about out-of-network benefits, information on copays and deductibles and what your maximum expense for out of pocket costs is.

What Insurances Do You Accept?

New Start Detox currently accepts: Aetna, UnitedHealthcare, and Cigna.

Will I Need To Pay Anything Out Of Pocket?

Call us at 855-737-7363 and we can answer your finance questions accordingly. We will let you know if you have a deposit, copay or deductible you’ll need to pay before treatment starts.

How Do I Get An Assessment?

Call 855-737-7363 for a confidential assessment. 

How Much Does Drug/Alcohol Treatment Cost?

It depends on the type of treatment you need. We will give you a professional assessment to figure out the best treatment plan for you.

Can I Get Help Without Insurance?

New Start Detox helps everyone. If we don’t accept your insurance, we will refer you to one of our referral facilities that best match what you’re looking for.

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